Cloudtrax read only dashboard guide

1. Logging In

  1. You can login using your login credentials provided by Camping Connect.

No password is required for read only access

  1. Click Login. 
  2. If your details are correct then you will be redirected to the dashboard. From there you can get an overview on your network.

2. Network Overview

2.1 Network Usage

The network usage allows you to view the upload and download usage over the last 24 hours. This graph also shows the number of connected clients over this same time period, You can change the scope of how far in the past the network usage analyses by the dropdown at the top.

 

2.2 Network Map

You can get to the network map by clicking Map while on the Access Points page. The map uses google maps so you will be able to move the map around and zoom in/out, There is also a satellite view on the top left. You can select an access point on the map to provide more detailed information on the access point.

The network map will show you where the access points are located in your park. These access points will have three modes: 

  • Gateway Mode: This mode means that the access point is connected directly to the internet via a cable. This access point will then provide other access points with internet access. It is possible to have more than one gateway in the network.
  • Repeater Mode: This mode means that the access point is not connected directly to the internet via cable but rather receives its internet access from a gateway access point over Wi-Fi.
  • Offline: This means that the access point has failed to check in with us. This could be that the access point has been turned off at the plug or there is a problem with broadband. Coverage in the area of this access point will be diminished until it is back online.

2.3 Node Table

You can access the Node Table by selecting Access Points on the left hand side.

The node table gives you more detail on the access points but no reference to their location. 

In the node table you can see how long they have been online for and how long it has been since they have checked in.

The table also gives details on usage per access point, letting you know where the Wi-Fi is mostly used in the park.

The explanation of the most useful columns are as follows:

Name: Name of the access point

Description: Given description of the access point – usually used for general location of where the access point is on the site

Mac: the unique identification address for the access point, You will find the MAC address on the back of each physical access point

Nearest Gateway: If the access point is a repeater, this will let you know which gateway the access point is meshing to, otherwise this will show you your external IP address

Clients: How many clients have connected to the access point

Usage: How much data has been used on the access point

2.4 Client Table

The table of clients is accessible by clicking Clients while on the Network page. The explanation of each column are as follows: 

  • User MAC Address: This is the physical address of the connecting device. Each MAC address is unique to the device and cannot be changed.
  • Last Seen: This is time since the client has last ‘talked’ to the access point. This can just mean that the device is in-active. For example, if the phone is in standby mode.
  • Last Seen On: This is the access point that the device was last connected to.
  • SSID: This is the network that the client was connected on. Our networks allow for more than one network to be transmitted. For example, Public Wi-Fi and Staff Wi-Fi would be on different SSIDs.
  • OS: This is the operating system the is currently running on the client. Examples of these are iOS for iPhones/iPads, Android and Windows etc.
  • RSSI: This stands for the Received Signal Strength Indicator. This simply means the signal level that the device was last seen to have. A higher number is better; or the closer to zero the number the better. For example -40 db is better than -70 db.
  • Rates Capabilities: This is an indication of the possible capabilities of the client based on the connection standard (ac/n/etc) and the connection band (2.4Ghz/5Ghz).
  • Traffic Up/Down: This is the usage per device. From this you can see who is using the Wi-Fi the most in the last 24 hours.