How to Hibernate your Package

Some users are able to hibernate their package for a period of time, pausing their subscription until they are ready to use it again. If you have this functionality, here is how you can hibernate your package.

  1. Go to https://portal.campingconnect.co.uk/account-manager/
  2. Log in to your account
  3. Go to Manage my Package / Schedule Auto Action
  4. Add new auto action
  5. Select Hibernate this package
  6. Select date you would like the package to start hibernation on
  7. Select re-activate on and select the date you would like the hibernation to finish
  8. Click Save