Playstation 4

  1. On the XMB, scroll and click on ‘Settings‘.
  2. Scroll down and click ‘Network‘.
  3. Then click ‘View Connection Status‘.
  4. You will see the MAC address for WiFi.
  5. Contact us via our support form using the option ‘I cannot ever connect to the internet’ -> ‘Games Console/Smart TV’ and provide us with your MAC address, voucher code and park.