Check your emails, post Facebook updates, search and browse the web throughout your stay at Blue Anchor.
How to connect to WiFi
- Connect your device to the Golden Palms Resort WiFi network. For help connecting your specific device visit our connection guides page.
- When connected you should see the WiFi splash page which displays your options to connect.
- There are various options to connect from Free Access to Premium access – to view the details on what each package see our “WiFi Tariff Options” on this page.
- If you want to add consoles, smart TV’s or other smart devices such as Amazon Echo, etc we have some handy guides for connecting most devices which you access via our website here.
Get online free
Enjoy free Wi-Fi for your stay at Golden Palms. Simply enter your name and email ‘Free Access’ section and get connected for up to 15 minutes/300Mb data of use per day per device.
Please note: This service is not for services such as iPlayer / Amazon Prime. If you do access data-hungry content such as video, you will reach the 300MB data cap in less than 15 mins.
Paid WiFi access for individuals and families
Lose the 30-minute time limit, and enjoy a larger data package by upgrading to our basic WiFi access.
You can access up to 500MB data per day, which should enable you to enjoy basic browsing such as checking emails, researching local activities, and checking in on Facebook. As with our free access, if you do access video streaming and other data-heavy content, you will reach your data cap, and find your access slows for 12 hours. You can check your remaining data at any time, through the portal at blueanchor.campingconnect.co.uk
Select a package from our WiFi page and pay by credit card, debit card via PayPal or use your PayPal account.
Upgrade to ‘Unlimited-Use’ Wi-Fi
If you want an all-you-can-eat Wi-Fi experience with the ability to download larger files and stream more music or video without the worry of running out of data, use to our Unlimited Wi-Fi service which comes with unlimited data use.
Free and paid WiFi services have been
If you purchase a package and are unhappy with the service provided, please contact us as soon as possible, so that we can assist you.
WiFi tariff options explained
Free & Unlimited Access
Free Access
Time: Up to 15 minutes / 300 Mb of use per device per day
Speeds: Suitable for general use, apps etc.
Restrictions: Streaming sites such as Netflix are blocked
Basic Access
Time: Unrestricted, you can stay logged in for the duration you purchase (i.e. 3 days)
Speed: Suitable for browsing, some lower quality video, may buffer
Data: 500 MB download or upload per day – once used up your speed will be throttled to 250Kbps for the rest of the day.
Unlimited Access
Time: Unrestricted, you can stay logged in for the duration you purchase (i.e. 3 days)
Speed: Moderate speed (capped per device) aiming to support standard-definition video and audio
Data: Unlimited use, all you can eat data.
Pricing
| Basic | Unlimited | |
| Individual 1 Day | £4.50 | £5.82 |
| Individual 3 Day | £7.00 | £9.10 |
| Individual 7 Day | £9.50 | £12.35 |
| Family 1 Day | £9.90 | £12.87 |
| Family 3 Day | £15.40 | £20.02 |
| Family 7 Day | £20.90 | £27.17 |
Individual and Family packs
Individual Packages
You can only use 1 device at a time and you can register up to 3
Family Packages
You can use up to 4 devices at the same time and you can register up to 6 devices.
You can logout from any active devices by going to blueanchor.campingconnect.co.uk and clicking “Logout” on your portal.
Troubleshooting your connections
If you’re having trouble connecting to the network view our connection guides page for help on connecting your specific device.
You can go to blueanchor.campingconnect.co.uk any time to get back to the portal on your device.
Managing your devices
Use this option if you wish to add access for a different device or a headless device such as a printer or game console. Enter the device’s hardware identifier (MAC address) in the Manage Devices section of your portal.
Information on finding your MAC address can be found on our support site or via your Golden Palms Resort WiFi Portal
Getting support & help
If you wish to speak with someone you have some options, either send us a message, chat with us online or give us a call on our support desk.
Note our opening hours can be found on our main website.