How to contact us

Customer services and support is available from 8 AM until 5 PM, Monday – Sunday. Be sure to check for any seasonal variance by viewing our opening hours.

  • You can chat with us online.
  • Text “WIFIHELP” to 07520632230 without the quotations.
  • Call our 1st line support team on 01792 277230 option 1.
  • Send us a message by completing some troubleshooting steps on the form below.
  • You can reset or add Smart TVs and Consoles to your voucher by using our self-service tools.

    We will respond to all messages and tickets within 1 working day.

Other things you might want to know

Send us a message

Send a message to support with some inline troubleshooting which may solve your issue by filling out the below form. Note: our team will aim to get back to you within 1 working day.