How to contact us
Customer services and support is available from 8 AM until 5 PM, Monday – Sunday. Be sure to check for any seasonal variance by viewing our opening hours.
- You can chat with us online.
- Text “WIFIHELP” to 07520632230 without the quotations.
- Call our 1st line support team on 01792 277230 option 1.
- Send us a message by completing some troubleshooting steps on the form below.
- You can reset or add Smart TVs and Consoles to your voucher by using our self-service tools.
We will respond to all messages and tickets within 1 working day.
Other things you might want to know
- You can always find our most up to date opening hours on Google My Business.
- If you’re a park operator or park staff we have a dedicated page set up for you with all you need to know about getting support for your WiFi and internet services.
Send us a message
Send a message to support with some inline troubleshooting which may solve your issue by filling out the below form. Note: our team will aim to get back to you within 1 working day.